Featured Deaf-Friendly Courses

In less than one hour, you can up your customer service game by learning about real deaf and hard of hearing people, their culture, identity and values. You will discover insight into the issues facing deaf and hard of hearing customers and learn how to communicate more effectively with them. 
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Geared towards those in the dining industry, this 60-minute, self-paced course will teach you about deaf and hard of hearing people, their culture, identity and values. You will learn what challenges deaf diners experience in a variety of dining establishments and HOW to remove those challenges as well as how to communicate effectively with deaf and hard of hearing diners.
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This 30-minute self-paced course is perfect for individuals and businesses that have never hired a sign language interpreter and are unsure how to get started. This course will help you understand why your deaf and hard of hearing customer might need an interpreter, your obligation to provide an interpreter, the role of an interpreter, their background and certification requirements as well as how to hire and effectively work with a sign language interpreter. 
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