Are you INCLUDING or EXCLUDING Deaf and Hard of Hearing People in Your Place of Business, Programs and/or Services?

Chances are, if you aren't actively working to include them, you're excluding them. No one wants to be that person. Get the download and learn the statistics around deaf and hard of hearing people, common misconceptions, 6 valuabe tips to communicate more effectively with them and the American Sign Language manual alphabet. With this information in your hands, you’ll be one step closer to providing better customer service to deaf and hard of hearing people in your place of business and beyond!